So now we understand how to approach this critical decision. We also understand the importance of getting it right.
What now? Well, once you have narrowed the field, based on current requirements, next step is to review your growth plans and narrow again based on who will be the best partner not just for now but for 12 months from now too.
Then look at the technology they are using. Is it innovative or on the cutting edge of what is possible? With the rapid advancement in technology, these days choosing an outdated methodology now will ensure you get left behind in the future.
It would be considered a miss not to talk about price, but the thing that really matters is value. The cheapest service is not necessarily the right one for you. It comes down to your future – bad reputations are hard to shift, and good ones are hard to stop from growing. Starting on the right foot and scaling quickly will allow you to leverage better prices from a volume-based industry.
The right partner will be worth their weight in gold; price should be the final call on a 50/50 decision, not the starting point.
One final point of advice – look at the people you will be partnering with. At the end of the day this is a commitment which is costly to change. If you simply do not like the people at the end of the phone, then do not work with them.
So, to wrap it all up;
- Know what you need, now and in the future
- Ensure they can grow with you
- Check out their tech
- Understand the value of their pricing model and watch out for hidden fee’s.
Now you are ready to make the decision on your fulfilment partner. Go forth and conquer your inner eCommerce guru.